Description

Quality Wellnessresorts offers the ultimate relaxation experience for its clients in the Netherlands. Their four resorts are cozy and calm with a focus on wellness. Quality Wellnessresorts gets a lot of first-time visitors and they turned to Selligent’s email automation platform to create a journey that would encourage these clients to keep coming back to enjoy the resorts. Since starting their six-month campaign at the beginning of January, they’ve seen an increase in repeat visitors. 

Takeaways:

1. 76% of customers are one-timers, but with the email campaign they’re seeing a great increase in repeat visits
2. 4 resorts across the Netherlands 
3. Transitioned away from discounts and shifted to quality in resorts as well as emails